Services

Focus on Service

We know water filtration, it’s what we do. We provide scheduled servicing, regular maintenance as well as breakdown and repairs. With a knowledgeable sales team and on road service technicians, coupled with our Canning Vale showroom and large warehouse, we are able to provide expert advice, quality system maintenance and back up support throughout Western Australia.

Customer service is of the highest importance. From installations to spare parts and back up repairs, we strive to excel in customer satisfaction. We recognise that after sales support and ongoing maintenance is critical to maximizing equipment life and providing a safe, healthy working environment.

We will provide a schedule appropriate to your system requirements, so works get done when necessary. Scheduled maintenance will maximise performance and enhance the life expectancy of your equipment. Overlooking the service requirements of water filtration equipment will encourage bacteria growth and mitigate any benefit of having a filtration system.

With our scheduled maintenance programs we take the frustration out of maintaining your water filtration system. Our trained technicians can service and provide parts, saving you time and money. One call out fee and time charged in 15 minute increments, means you save.

Servicing as well as providing custom solutions for industrial process water.

For example;

Scale protection for industrial boilers, commercial laundries and dry cleaners.

Protection for equipment against abrasion and all forms of machinery deterioration, suspended solids removal, reverse osmosis, ultraviolet sterilisation, water clarification, water for cutting and water jet filtration for CNC machinery.

We provide expert advice and servicing for the protection of appliances in hotels, restaurants, cafés (HoReCa) and any another commercial kitchen.

Our packages include enhanced water quality for coffee machines, spot free glass washing, maximisation of equipment life with scale reduction. Combi oven protection, ice machine filtration, baine marie protection, dishwasher protection and best quality table water for patrons.

Filtered water dispensers are available on a rental plan which includes regular maintenance. We can provide specialist water filtration equipment for kitchen appliances including combi ovens, ice machines, dishwashers, glass washers and boiling water units as well as mains water filtration for the protection of the entire facility.

Our services include supply, installation and maintenance of water treatment packages to suit your requirements. Water softeners, carbon filtration and reverse osmosis provide the ultimate spot free rinse. We can work with you to ensure your equipment is consistently performing at peak.

We stock the full range of consumables including cartridges, reverse osmosis membranes, filter media, softening resin, carbon and water softener salt. Our technical support team is on hand to assist with any queries you may have.

We treat water for dental clinics, doctor’s and day surgeries, hospitals, laboratories and any other medical centres.

Providing mains water filtration and ultraviolet sterilisation into the facility along with water treatment solutions for autoclaves in central sterile services department (CSSD), dialysis water treatment, industrial boiler protection and ring-main infection control for critical water applications.

From your fridge filter to your workshop drinking water fountain, we provide customised maintenance plans, along with a qualified technician to implement them.

As authorised service agents for Zip & Billi we can supply, install and service all your chilled, boiling, or sparkling water appliances.

Something goes wrong suddenly! No problem. One of our service technicians will be on site QUICKLY to carry out emergency repairs. We stock a large range of products and replacement parts in our Canning Vale warehouse and in our service vans, enabling us to attend to your emergency promptly and efficiently.

Available at your site or inhouse at our Canning Vale facility, we offer FREE basic onsite testing for dissolved solids, total hardness, pH, salinity and oxygen reduction potential.

These important results will enable us to determine the equipment or treatment process required for your specific water quality, to ensure our solution suits your requirements.

Where servicing has been neglected, water quality will deteriorate. We would suggest bringing in a sample of the water for analysis so that we can make sure the system is functioning to specification.  We offer NATA approved laboratory testing for more detailed analysis.

A large range of chilled and filtered water dispensers are available for rent. Sourced from quality manufacturers with stylish design to enhance your reception area or work place.

Rental includes regular servicing by our trained technicians. If you would prefer you can purchase a chiller and we can still provide quality parts and servicing.